Digital Insight Center

Expand eCommerce opportunities by developing successful multichannel digital retail strategies aligned to shoppers' changing paths to purchase.

Develop an in-depth understanding of digital retailing in easy-to-share slide presentation formats and get strategic guidance by attending Kantar Retail's events, webinars, and ShareGroups focused on digital retail.

Summary Slides

 
Summary Slides

Walmart quarterly review: A strong end to 2017, with some challenges

9 May 2018

By: Laura Kennedy.  7 Slides

In Q4, Walmart posted strong performance to close out the year, though eCommerce sales growth slowed on “operational” challenges. The retailer continues to build digital capabilities via partnerships and launched key mobile tools to elevate the in-store experience.

 
Summary Slides

Amazon North America: The big beats from Q1 2018

3 May 2018

By: Meaghan Werle.  11 Slides

In addition to examining Amazon’s latest financial results, this slide summary report highlights key North America initiatives in Q1 and important themes moving forward in 2018.

 
Summary Slides

New routes to consumer: From direct to consumer to partnerships

13 Apr 2018

By: Kantar Consulting Research Team.  19 Slides

In this deck, we take a look into new routes to consumer as brands increasingly diversify their direct-to-consumer models with partnerships. It is a new way to win shoppers without compromising on operational efficiency, or brand equity.

 
Summary Slides

Canada grocery and drug channel snapshot

13 Apr 2018

By: Rohini Birla.  30 Slides

This slide summary provides financial performance highlights for Loblaw/Shoppers Drug Mart, Sobeys, Metro, and Jean Coutu’s latest results. It also discusses moves these retailers have made to drive their positions and the implications of these on suppliers.

 
Summary Slides

Ingenious innovations and initiatives - April 2018

13 Apr 2018

By: Kantar Consulting Research Team.  13 Slides

Chatbots and voice assistants are powering a new wave of conversational commerce. Here we explore the power of Chatbots in digital discovery as an opportunity to build a lasting relationship with consumers.

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Event Presentations

 
Summary Slides

Right the Wrongs – How Not to Fail at the Internet

11 May 2018

By: Bryan Gildenberg.  49 Slides

Every big thing was once a small thing. Most big companies forget this. Get faster at scaling small things, not slower at imagining big ones.

 
Summary Slides

Interconnected retail: The new world of commerce

9 May 2018

By: Reid Greenberg.  30 Slides

The massive shifts in shopper behaviors is forcing retailers and brands to think differently, market differently, and connect differently to remain relevant. We look at major themes and trends that teams need to be aware of and act on to participate in this new world of interconnected retail.

 
Summary Slides

The state of shopping routine disruption

9 May 2018

By: Mary Brett Whitfield.  39 Slides

Big-picture macro conditions and shopper sentiment paint a (mostly) positive outlook for retailing. However, a trifecta of disrupters is primed to alter shopping routines. Against this backdrop of change, suppliers and retailers must rethink assumptions about shoppers and shopping routines today.

 
Summary Slides

A practical guide to future proofing fulfillment

9 May 2018

By: David Marcotte.  37 Slides

The last 50 feet of the supply chain to the shopper has been a consistent topic, but all of that is changing and morphing at a remarkable rate. Yet, it has to be cost-effective and respect installed capabilities.

 
Summary Slides

Online grocery goes mainstream

9 May 2018

By: Rachel McGuire.  29 Slides

Shoppers’ willingness to make tradeoffs between value and convenience continues to wane, in large part because of the way digital disrupters have reshaped shoppers’ expectations and routines.

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Webinar Presentations

 
Webinar

Digital Retailing Webinar - U.S. Omnichannel Review: Assessing Key Shifts in Fulfillment

22 Mar 2018, 11:00 AM EDT

As shoppers’ expectations for convenience continue to escalate, retailers across the board are investing in fulfillment to better serve shoppers how and where they want to shop. By partnering with third-party providers, acquiring last-mile logistics companies, or building capabilities in-house, retailers are broadening their fulfillment options to provide shoppers with greater immediacy and flexibility. At the same time, recent innovation, such as Amazon Key, further disrupts the way ...

 
Webinar

Digital Retailing Webinar: Planning For the New Retail Digital Will Usher in the New Year

25 Jan 2018, 11:00 AM EST

In the U.S., 2017 saw digital reach continue to escalate across touchpoints. In turn, we are entering an era of "New Retail," in which shoppers experience an ever-more seamless connection between online and offline. This evolving retail environment demands new skill sets from retailers and manufacturers alike. Join Kantar Retail as we reflect on the elevation of omnichannel in 2017, how this trend manifested during the holiday season, and expectations for its evolution throughout 2018. As ...

 
Webinar

Digital Retailing Webinar: Holiday 2017 Preview - Tis the Season for Digital Disruption

5 Oct 2017, 11:00 AM EDT

Heading into holiday 2017, one thing is for certain: online will again drive holiday sales growth. With Amazon – and its ever-evolving ecosystem – expected to dominate holiday shopping, competitive retailers will need to leverage their own digital capabilities to establish a unique holiday proposition for shoppers, while defending against more nimble, digitally-native brands. Join Kantar Retail as we discuss innovative digital strategies that are reinventing the holiday shopping ...

 
Webinar

Digital Retailing Webinar: U.S. Online Grocery Update - The Multi-Channel Retailer Response 

24 Aug 2017, 11:00 AM EDT

Online grocery sales are expected to nearly triple in the next four years, in part due to an underlying shopper demand for stress-free shopping experiences. As a result, online grocery is no longer a fringe capability; stakeholders across the board are pulling out all stops to establish a robust grocery eCommerce offering. Join Kantar Retail in examining how key players are responding to this rising shopper need. As part of this discussion, we will: Assess the expanding click-and-collect ...

 
Webinar

Digital Retailing Webinar: Amazon, Walmart, & Alibaba: Assessing Recent Initiatives and Competitive Positioning

14 Jun 2017, 11:00 AM EDT

As Prime membership scales in the U.S., Amazon continues to innovate on behalf of its members to fuel growth and lock in loyalty. In turn, Amazon is fundamentally reinventing the way shoppers buy online. To combat Amazon's efforts, retailers at home and abroad are ramping up their eCommerce operations to drive their competitive positioning. Join Kantar Retail in understanding three key behemoths as they battle to win online share.   As part of this discussion, we will: Assess ...

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