Expand eCommerce opportunities by developing successful multichannel digital retail strategies aligned to shoppers' changing paths to purchase.
  • Alibaba wants to wholesale to the world
    Having opened up AliExpress globally, Alibaba is now keen to globalize an already vast online B2B space by bringing its digital expertise to worldwide ...
  • Amazon International: The big beats from Q2 2019
    This slide summary report evaluates the Q2 2019 financial results, highlights key international initiatives and important themes ahead.
  • North America: Amazon Prime Day 2019 recap
    This visual summary examines the key themes and insights during Amazon’s 2019 Prime Day in North America.
  • Battle of the Titans: Amazon vs. Walmart series
    As Amazon has expanded its influence and battled Walmart to be the most-shopped retailer in America, the comparisons — and faceoffs — between ...
  • Amazon Annual Shopper Review
    This annual review answers key questions about Amazon's shoppers.
  • Amazon 2020: Exceeding expectations with a winning plan
    Review Amazon’s core pillars and strategies to capitalize on growth. Evaluate the evolution of Amazon’s approach to omnichannel. Take a case study ...
    

Identify and leverage emerging trends in digital retail, technology, supply chain, and marketing to grow eCommerce and better target shoppers across multiple channels.

Interactive Chart: Amazon and Prime Penetration

Amazon's rise as a retail force has been swift and steady. To better understand the growing reach of Amazon among shoppers, use this interactive graphic to see the multi-year trend in shopping Amazon.com and Prime membership.
Line: Percent of U.S. Households Shopped Amazon.com during Past Four Weeks
Bars: Percent of U.S. Households with Amazon Prime Membership*

Understanding Pure Play Retailers

 
ARTICLE

Alibaba confounds doubters with another powerful quarter and 42% growth

16 Aug 2019

  By: Harriet Leach

Having posted another stellar quarter of growth, Kantar examines how Alibaba's consumer-centric model is building its domestic dominance and creating a launchpad for greater growth both at home and internationally.

 
Summary Slides

Amazon International: The big beats from Q2 2019

6 Aug 2019

By: Harriet Leach.  11 Slides

This slide summary report evaluates the Q2 2019 financial results, highlights key international initiatives and important themes ahead.

 
Summary Slides

Amazon North America: The big beats from Q2 2019

2 Aug 2019

By: Rachel Dalton.  11 Slides

This slide summary report evaluates the Q2 2019 financial results, highlights key North America initiatives and important themes ahead.

 
Summary Slides

North America: Amazon Prime Day 2019 recap

30 Jul 2019

By: Kantar Research Team.  67 Slides

This visual summary examines the key themes and insights during Amazon’s 2019 Prime Day in North America.

 
Summary Slides

Battle of the Titans: Amazon vs. Walmart series

29 Jul 2019

By: Rachel Dalton, Laura Kennedy.  17 Slides

As Amazon has expanded its influence and battled Walmart to be the most-shopped retailer in America, the comparisons — and faceoffs — between the two behemoths have been hard to ignore. This study examines the two retailers’ online grocery baskets, and ultimately, who wins on price.

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The Shoppers' Evolving Path to Purchase

 
Followers: 73

In our most recent loyalty research Kantar found that attaining consumer loyalty is a continuous challenge for suppliers facing a multitude of external factors in their attempts to understand complex drivers behind shopper decision-making. At the same time, new data insights are increasingly ...

 
Summary Slides

Beauty + Loyalty: Key capabilities to boost your loyalty program

20 Aug 2019

By: Hanna Ryngmark.  20 Slides

Kantar assesses the best-in-class loyalty programs in the beauty sector to distill the optimum scheme to drive engagement in this most progressive of channels for connecting with shoppers. These lessons are essential for all brands regardless of where they play.

 
Summary Slides

Ingenious innovations and initiatives: July 2019

15 Aug 2019

By: Kantar Research Team, Howard Lake.  13 Slides

This month's report focuses on programs and initiatives designed to capture and retain shopper loyalty in an ever-more complex landscape. From traditional supermarkets to eCommerce pureplayers, these innovations will impact on how supplier conversations are framed going forward.

 
Summary Slides

eCommerce ON report: Global Insights Report 2019 -- Wave 1

25 Jul 2019

By: Kantar Research Team, Malcolm Pinkerton.  37 Slides

eCommerce ON offers a foundational, shopper-centric understanding of eCommerce across categories and countries. This global overview introduces you to this exciting new project and details the scope of this unique and groundbreaking Kantar study.

 
Summary Slides

eCommerce ON report: eCommerce shoppers in the UK

25 Jul 2019

By: Kantar Research Team, Malcolm Pinkerton.  32 Slides

In the first of a new Kantar series, eCommerce ON, we examine the key factors influencing UK online shopper decisions, highlighting the players that are succeeding in making the right consumer connections and driving sustained growth.

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Developing Multichannel Strategies

 
Followers: 88

Despite the summer’s generally strong role in driving home improvement project demand, Home Depot’s performance softened in Q2, with total sales increasing by 1.2% compared to the same period in 2018. In addition to slowing sales growth, the retailer’s comps took a relative ...

 
Followers: 15

Ahold Delhaize USA reported 0.2% growth in Q2 2019 for both comparable sales without fuel and net sales. This growth amounted to USD10.9 billion in net sales for the quarter when a strike at its Stop & Shop banner cost the company $345 million in sales. For the first half of the year, the ...

 
Summary Slides

Carrefour Group Q2, H1 2019 results review

31 Jul 2019

By: Clara Elbaz.  12 Slides

Carrefour's recent results showed a marked improvement and signs that Alexandre Bompard's transformation plan is having an effect. But where do suppliers need to focus to ensure optimum performance when working with this customer going forward?

 
Webinar

Digital Retailing Webinar: Meet the Centennials - Connecting with a digitally-native generation

31 Jul 2019, 11:00 AM EST

With the oldest Centennial turning 22 in 2019, the next generation of shoppers is coming into spending power. Born into a digital world, this generation has been shaped by technology and the connectivity that it enables. As they enter adulthood, it is important to understand the distinct mindset of Centennials to meet their expectations for the shopping experience. Join Kantar to learn more about how to win with Centennial shoppers.   In this webinar, we will: Profile the defining ...

 
Followers: 460

Last week Walmart announced it will integrate the finance and supply chain teams for its stores and eCommerce businesses. Michael Dastugue, Walmart US Chief Financial Officer, will lead the finance organization and report into Walmart Inc. CFO Brett Biggs; Steve Schmitt, will move from his role ...

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Staying Ahead of Emerging Trends

 
ARTICLE

Alibaba wants to wholesale to the world

8 Aug 2019

  By: Howard Lake

Having opened up AliExpress globally, Alibaba is now keen to globalize an already vast online B2B space by bringing its digital expertise to worldwide wholesale. With it now making overtures to Amazon Business clients in the US, will this further energize an already fast-growing sector?

 
Summary Slides

Ingenious innovations and initiatives: June 2019

26 Jul 2019

By: Kantar Research Team, Howard Lake.  13 Slides

June's innovations across the retail world focuses on how shopper demands -- around convenience, sustainability, traceability, and more -- are forcing retailers to develop new formats and models that will have consequences for brands and suppliers alike.

 
Summary Slides

Ultrafresh Studies: Technology, the next frontier

16 Jul 2019

By: Ray Gaul.  13 Slides

How new and innovative technologies will progress the Ultrafresh ethos across retail and dramatically change the demands on suppliers in the future.

 
Summary Slides

Ultrafresh Studies: DIY Versus Connoisseurship

8 Jul 2019

By: Ray Gaul.  18 Slides

A detailed examination of Ultrafresh merchandising in the UK's leading operators this month, uncovering new trends and how retailers are activating both in-store and in the digital space.

 
Followers: 129

In 2018, 96% of FMCG growth took place outside hyper and supermarkets, eCommerce grew 20%, discounters have been appearing almost everywhere, and new hybrid retail formats are becoming more common place around the globe. While GDP growth has been stable in recent years, growing on average +3.5% ...

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