In a move to strenghthen its multichannel team, Tesco appointed Allan Lyall as its new Customer Fulfilment Director. He will report to Robin Terrell, Group Multichannel Director.
- Lyall will be in charge of customer deliverables, the click–and-collect service, dotcom centres and its general merchandise distribution center. He will also look into the development and growth of the future customer service.
- Earlier, He has served as Vice President of European Operations, Amazon for 12 years and was responsible for infrastructure development & supply chain. He has also been the Director of Fulfilment for Apple.